I placed an order and received an error message

Due to heavy site traffic sometimes there may be connectivity issues. If you receive an error message in the checkout process, please log into your account and see if the order went through. Please note that it takes one hour for your order to appear in your account. To contact customer service please email us at contact@jolynnshop.com or call us at 3473180597 during our business hours of 9 am - 5:30 pm Monday through Friday, eastern standard time.